Last updated: 03/09/2025
[This App Is A Gift From AlhekmaLabs Co.]
Welcome to the Souq Shidia App(Vendor / Delivery). Your privacy is important to us. This Privacy Policy explains in clear terms how we collect, use, and protect your data. This app is currently in demo mode and provided for testing purposes only.
We may collect the following data categories from users of the app:
Vendors: Your device’s location is used to display your shop location on the map, improve market visibility, and help customers find you.
Delivery Agents: Your device’s location is used in real-time to assign orders, calculate routes, and confirm deliveries.
Customers (Optional): Your location may be used to show nearby shops and calculate delivery coverage.
Background Location: In some cases, location data may be collected even when the app is closed or running in the background (for delivery tracking and shop visibility).
We do not share location data with third parties except as necessary to provide core app functionality (e.g., map services, routing).
Name, phone number, email, and business/store information (for vendors).
Name and contact number (for delivery agents).
These are used for account creation, order management, and communication.
Permissions Used:
android.permission.READ_MEDIA_IMAGES
android.permission.READ_MEDIA_VIDEO
Vendors can upload images/videos of their products and stores.
Delivery agents can upload proof-of-delivery images/videos.
We use the collected data to:
Provide, operate, and maintain the Souq Shidia app.
Enable vendor shop listings and product management.
Show nearby shops to customers based on location.
Assign and track deliveries in real-time.
Improve user experience and optimize app features.
Test and improve the performance of the app during demo mode.
We do not sell or rent user data. Your data may be shared only with:
Service Providers: e.g., map and routing APIs (Google Maps) for location-related features.
Development Team: to test and improve app performance during demo mode.
We implement limited security measures during this demo version. While we strive to protect your data, full production-grade security will be implemented in the final release.
You can control app permissions (Location, Photos, Videos) through your device settings. Disabling location permissions may limit some app features (shop discovery, delivery tracking).
Our app is not directed toward children under 13. We do not knowingly collect data from children.
This Privacy Policy will be updated before the official launch of the final version of the app. Users will be notified of significant changes.
If you have questions or concerns about this Privacy Policy, contact us at:
Email: Info@alhekmalabs.net
